Returns & Refunds
Returns and Refund Policy
If you need to return an item, please reach out to us within 30 days of your order date. Unfortunately, if 30 days have gone by since your purchase, we're unable to offer you a refund or an exchange.
To be eligible for a return, your item must be:
Not used
In the same condition you received it
Complete with all its original packaging
Please note, we cannot accept returns on any stationery products that have been used.
Refunds
We will inform you by email of your refund once we've received and checked your returned item.
Defective or Damaged Items
In the unfortunate event that you receive a damaged or defective item, let us know within 10 days of receiving your order. When contacting us about a defective or damaged item, please include photos of the item.
Send an email to intowishion@gmail.com with the subject line “Defect/Damage” and include the following details:
Your Name
Order Number
Photo of the defect or damage
We're here to ensure that your experience with us is smooth and satisfactory!
Thank you for shopping with into•wish•ion.